The tenth anniversary edition of Mark Friedman’s seminal text “Trying Hard is Not Good Enough” has just been published.  This essential manual for the theory and […]

Congratulations to Nigel Richardson, (Director of Children’s Services at Leeds City Council in the UK) and his team. His department has just been inspected by the […]

“Who Is Driving The Bus? One Legislator’s Road to Accountability” is the title of  State Legislator Diana S Urban’s book documenting her fight to achieve Results […]

Some time ago I was invited to a lecture delivered by Dr Toby Lowe, a Fellow from the University of Newcastle, with the sensationalist heading “All […]

In October I had the enormous privilege of being invited to participate in the RBA Africa Summit in Johannesburg.  It was an exciting and challenging experience, […]

For the last six months I’ve been working with Essex County Council, a large local authority in the UK, supporting officers and elected members through their […]

  I’m delighted to be joining an esteemed group of OBA/RBA practitioners from around the world as a guest speaker at the RBA Africa Summit taking […]

I’ve just published a very short article by Mark Funkhouser, Director of the USA based Governing Institute, who talks about the value of OBA/RBA thinking in […]

It has been apparent to me for some time that the biggest challenge in developing outcome centred planning and service delivery in organisations is not so […]