Best Thinking

I have been working as a freelance trainer, facilitator and consultant since January 2002 with a diverse range of statutory bodies, government agencies, partnerships, voluntary and community groups and private sector companies. My primary role is training and supporting organisations in the use of Outcome Based Accountability™ as well as designing and delivering training in leadership, facilitation and partnership working. I have facilitated a wide variety of conferences, events and workshops helping people to achieve their best thinking. My work as a consultant has included supporting organisations with issues such as strategic planning, performance management, evaluation, governance and stakeholder engagement.

Outcome Based Accountability™

Since 2007, I have specialised in training and supporting local authorities, NHS bodies, voluntary organisations and partnerships in understanding and implementing Outcome Based Accountability™ (known as Results Based Accountability™ outside of England and Northern Ireland) for strategic planning and performance management. More information about Outcome Based Accountability™ can be found here

Our Services

Training

My core business is training and supporting organisations in the use of Outcome Based Accountability™ using training materials and techniques designed in partnership with the originator of the framework, Mark Friedman. I have worked with over 180 local authorities in England, Wales and Northern Ireland and a diverse range of statutory and community partnerships and NHS organisations. I have also developed a range of training courses in leadership, facilitation skills and partnership working.

Facilitation

I have over 30 years’ experience as a group leader, chair and facilitator enabling diverse groups to achieve their best thinking and reach consensus on complex issues in a non-partisan, inclusive and effective way.

Consultancy

My approach is informed by 35 years’ experience operating in a variety of roles in the statutory, voluntary and community sectors. I follow a logical methodology working towards the desired outcome from recording an objective appraisal of what I learn from interviews and desk research to formulating practical recommendations to improve client outcomes and management efficiency.

FROM THE BLOG

Draft Programme for Government Framework (Northern Ireland)

I’ve just submitted my response to the publication by the Northern Ireland Executive of its Draft Programme for Government Framework. This is a radical, outcome focused framework based on Mark Friedman’s Outcome Based Accountability™ (OBA) approach.

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Turning Curves

Hot on the heels of Mark Friedman’s “Trying Hard is Not Good Enough” 10 Year edition is his latest publication“Turning Curves: An Accountability Companion Reader”. The book complements “Trying Hard” with a series of short articles featuring case studies from around the world demonstrating the successful implementation of (Results) Outcome Based Accountability™ thinking.

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The Leeds Story

When the Ofsted  (the Office for Standards in Education, Children’s Services and Skills) inspectors arrive at a local authority Children and Young People’s directorate it’s a nervous time for everyone.  This was particularly the case in the City of Leeds, UK in March 2015 when five years previously the inspectors had concluded that the Authority was failing to adequately safeguard children and young people.

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