Best Thinking

I have been working as a freelance trainer, facilitator and consultant since January 2002 with a diverse range of statutory bodies, government agencies, partnerships, voluntary and community groups and private sector companies. My primary role is now training and supporting organisations in the use of Outcome Based Accountability™ (OBA).  With effect from 1st January 2022, I will no longer be carrying out non-OBA related training, consultancy  and facilitation work.

Outcome Based Accountability™

Since 2007, I have specialised in training and supporting local authorities, NHS bodies, voluntary organisations and partnerships in understanding and implementing Outcome Based Accountability™ (known as Results Based Accountability™ outside of England and Northern Ireland) for strategic planning and performance management. More information about Outcome Based Accountability™ can be found here

My Services


My core business is training and supporting organisations in the use of Outcome Based Accountability™ (OBA) using training materials and techniques designed in partnership with the originator of the framework, Mark Friedman. I have worked with over 180 local authorities in England, Wales and Northern Ireland and a diverse range of statutory and community partnerships and NHS organisations. With effect from 1st January 2022, I am only carrying out limited OBA training and workshop activities with a view to fully retiring in the near future.


I have over 30 years’ experience as a group leader, chair and facilitator enabling diverse groups to achieve their best thinking and reach consensus on complex issues in a non-partisan, inclusive and effective way. Whilst I use this approach to underpin my training activity, I am no longer carrying out general facilitation work.


My approach is informed by 35 years’ experience operating in a variety of roles in the statutory, voluntary and community sectors. I follow a logical methodology working towards the desired outcome from recording an objective appraisal of what I learn from interviews and desk research to formulating practical recommendations to improve client outcomes and management efficiency. With effect from 1st January 2022, my consultancy work will be limited to OBA related activity only.


Retirement Beckons

As I now enter my 51st year in full time employment (the last 21 years of which have been spent in self-employment), with effect from 1st […]

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Covid Update: August 2021

The time of writing (2nd August 2021)represents the longest period in my freelance career when I have not presented in front of group: 494 days to […]

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Towards an Equitable Organisation

Those familiar with the OBA approach to improving performance will know that the all-important Quality performance measures (how well did we do it?) include measures for […]

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