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Working in law enforcement and facing the prospect of integrating other public service personnel into the wider policing family long before it became a buzz word could have been a headache without the expertise of David and his team. The training and exercising of leadership and partnership skills was unbeatable and had an immediate and positive effect on our new teams putting them at the forefront of partnership working

Russ Waterman Ma MCMI ABCI
Humberside Police

Who Is Driving The Bus?

“Who Is Driving The Bus? One Legislator’s Road to Accountability” is the title of  State Legislator Diana S Urban’s book documenting her fight to achieve Results (Outcome) Based budgeting in the US State of Connecticut.  In my work training organisations in using RBA/OBA, I’ve long realised that learning the principles and getting the buy-in is the easy bit.  Turning good intentions into reality is a task of a different magnitude as it involves achieving cultural change; unlearning old ways and doing things differently. Although told in the context of  American state government, Diana’s account relates closely to my UK experience and it makes for a stimulating read. It gives hope to those who become frustrated with  seemingly unmovable bureaucracies and energy sapping power  struggles and reinforces our understanding that change is about sound leadership; patience; collaboration and pragmatism.  Check out my book review here