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I was impressed by the way David tailored an excellent facilitation skills course to our requirements. It was full of useful techniques we can take away and use. It was also helpful that David clearly understood the wider context in which Local Authorities work so that he could use examples that were meaningful to us. Recommended without reservation!

David Hewitt ,City Performance Officer, Corporate Policy Unit
Sheffield City Council

Update on OBA in Leeds

One of the most enthusiastic exponents of OBA™ in the UK is Leeds City Council who has used the framework to great effect in its Children’s Services Department.  Under the leadership of Director Nigel Richardson, the department has focussed on three indicators (known as ‘Nigel’s Obsessions’) in the knowledge that if these can be improved, other indicators will follow. He has also developed what he calls his “Thing of Beauty” which is a simple, regularly updated graph showing progress on each of the key indicators. I have posted a case study of progress to date which you can find under the Resources section (Publications and Case Studies).  It makes for interesting reading and demonstrates how the values of OBA (Simple, common sense, plain language, minimum paper, and useful) are making a difference in Leeds.