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Working with David Burnby to embed Outcome Based AccountabilityTM within the Acorns Neighbourhood Management initiative has been one of the most rewarding experiences of my career. Under David’s expert tutelage, residents and service providers have worked together with the team to develop a common vision, with clear outcomes, indicators and performance measures that we all understand and can share in achieving together.

Jenny Gavin-Allen ,North Lincolnshire Council

Turning Curves

TurningCurvesCover_Friedman2016_0001Hot on the heels of Mark Friedman’s “Trying Hard is Not Good Enough” 10 Year edition is his latest publication“Turning Curves: An Accountability Companion Reader”. The book complements “Trying Hard” with a series of short articles featuring case studies from around the world demonstrating the successful implementation of (Results) Outcome Based Accountability™ thinking.  There is also a treasure trove of hints, techniques and theory aimed at RBA/OBA practitioners and trainers, but also those who simply want to cut through all the density of traditional systems thinking and get straight down to making a difference.