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David planned and facilitated a team away day for us in the middle of service and team change management. His advice proved to be invaluable in terms of management objectives being achieved and he gauged the sessions just right. I am both pleased and surprised by how the team dynamics changed following this day. Five months on and the team are positive about further developments to the service and working together

Becky Clarke ,Health Trainer Service Manager
Hull Health Trainer Service, (NHS Hull)

Turning Curves

TurningCurvesCover_Friedman2016_0001Hot on the heels of Mark Friedman’s “Trying Hard is Not Good Enough” 10 Year edition is his latest publication“Turning Curves: An Accountability Companion Reader”. The book complements “Trying Hard” with a series of short articles featuring case studies from around the world demonstrating the successful implementation of (Results) Outcome Based Accountability™ thinking.  There is also a treasure trove of hints, techniques and theory aimed at RBA/OBA practitioners and trainers, but also those who simply want to cut through all the density of traditional systems thinking and get straight down to making a difference.